Daniella Russell Harper

DANIELLA RUSSELL HARPER

Leading Wellness Consultancy

What we actually do!

All services under one roof

1. Spa & Wellness Start Up Consulting & New Project Development

  • Concept development
  • Space planning & operational flow
  • Treatment menu creation
  • Equipment selection & vendor guidance
  • Pre‑opening training
  • Guest journey mapping

2. Spa & Wellness Operations Setup & Systems Design

  • Back‑of‑house and front‑of‑house workflows
  • SOP creation
  • Scheduling, staffing, and service flow
  • Operational audits for existing spas
  • Efficiency and revenue optimization

3. Leadership Coaching & Spa Team Mentoring

  • Owner and manager mentoring
  • Emotional intelligence training
  • Communication frameworks
  • Team culture development
  • Performance and service standards

4. Guest Relations & Luxury Service Excellence

  • Guest experience design
  • Service rituals and standards
  • Upselling with integrity
  • Complaint resolution and service recovery
  • Luxury hospitality training

What We Offer

Spa Consultancy & Wellness Business Mentoring.

We work with founders, boutique hotels, wellness centers, private home facilities and spa teams to create operationally sound, guest‑ready, and financially sustainable wellness businesses.

Who we work with

We support:

  • Spa start‑ups and new wellness entrepreneurs
  • Boutique hotels and luxury resorts
  • Medical wellness and recovery centers
  • Day spas and urban wellness studios
  • Private Home Spa and Wellness
  • Developers, architects, and interior designers needing operational insight

Based in Dubai and supporting clients worldwide.

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